489bd Privacy Policy

489bd collects personal data from you through several channels during the course of your relationship with the platform. The categories of data we collect are set out below.

Registration Data

When you create a 489bd account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, residential address (including district — whether that is Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or elsewhere in Bangladesh), email address, and phone number. This data is required to create and manage your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.

Identity Verification (KYC) Data

As part of our KYC process, we may collect copies of government-issued identity documents (National ID card, passport, or driving licence), proof of address documents (utility bills, bank statements), proof of payment method ownership, and selfie photographs. This data is collected to verify your identity, confirm your age (18+), and satisfy our anti-money laundering (AML) obligations.

Financial Data

When you make deposits or withdrawals, 489bd processes financial transaction data, including your bKash account number, Nagad account number, Rocket account number, Upay account number, bank account details (for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank transfers), or masked card details (for Visa and Mastercard transactions). 489bd does not store full card numbers — card transactions are processed by certified payment processors and only masked references are retained by 489bd.

Usage and Activity Data

489bd collects data about how you use the platform, including login timestamps, game session data, betting history, transaction history, and your interactions with promotional offers. This data is used to provide your account history, resolve disputes, detect fraud, and improve the platform experience.

Technical Data

489bd automatically collects certain technical data when you access the platform, including your IP address, browser type and version, device type and operating system, referring URL, and session duration. This data is used for security monitoring, fraud prevention, and platform performance analysis.

Communications Data

If you contact 489bd support at [email protected], we retain records of that communication — including the content of your messages and any attachments — for the purpose of resolving your query, maintaining a support history, and improving our service quality.

489bd processes your personal data for the following purposes. For each purpose, the legal basis on which we rely is indicated.

Promotional Communications

If you have opted in to receive promotional communications from 489bd, we may contact you by email or SMS about new games, deposit bonuses, reload offers, and seasonal promotions (such as Eid or Pohela Boishakh special offers). You may withdraw your consent to receive promotional communications at any time by contacting [email protected] or by using the opt-out option in any communication we send you. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.

489bd does not sell your personal data. We share your data only with the categories of recipients described below, and only to the extent necessary for the stated purpose.

Payment Processors

When you make a deposit or withdrawal, 489bd shares the minimum necessary financial data with the relevant payment processor — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard — to facilitate the transaction. Payment processors are bound by their own privacy and security standards and are not authorised to use your data for any purpose other than processing the relevant transaction.

Game Studios & Technology Providers

The games available on 489bd are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These studios may receive session-level data (such as a session token and wagering data) to facilitate game play and resolve game integrity disputes. They do not receive your full name, payment details, or identity documents.

Fraud Prevention & Security Services

489bd uses third-party fraud detection and security services. These services may receive technical data such as your IP address, device fingerprint, and behavioural patterns to help identify and prevent fraudulent activity on the platform. All such providers are bound by strict data processing agreements with 489bd.

Legal and Regulatory Authorities

489bd may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies when required to do so by applicable law, court order, or where we reasonably believe that disclosure is necessary to protect the rights, property, or safety of 489bd, our players, or the public. Such disclosures are made only to the extent required by law.

Business Transfers

In the event that 489bd undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.

489bd uses cookies and similar tracking technologies on the platform to ensure it functions correctly, to remember your preferences, and to help us understand how the platform is used so that we can continue to improve it.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to store information about your preferences or session state. Cookies do not contain executable code and cannot access other data on your device.

Types of Cookies We Use

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or set your browser to notify you when a cookie is being set. Note that disabling strictly necessary cookies will affect the functionality of the 489bd platform — for example, you may not be able to remain logged in during a session if session cookies are blocked.

Local Storage & Session Storage

In addition to cookies, 489bd may use browser local storage and session storage to retain certain preference data client-side. This data does not leave your device and is used solely to enhance your experience on the platform (for example, to retain your game filter preferences within a session).

489bd retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable law. The following retention periods apply to the main categories of data held by 489bd:

After the applicable retention period has elapsed, personal data is either securely deleted from 489bd systems or anonymised so that it can no longer be associated with any individual player. Anonymised aggregate data (e.g., statistical reports on game popularity or deposit volumes) may be retained indefinitely.

489bd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to, the following:

• SSL / TLS Encryption: All data transmitted between your device and the 489bd platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when using the platform.
• Encrypted Data Storage: Sensitive personal data — including identity documents and financial records — is stored using encryption at rest on secured servers with restricted access.
• Access Controls: Access to personal data within 489bd is restricted on a need-to-know basis. Only authorised team members with a legitimate operational need can access identifiable player data, and all such access is logged.
• Password Security: Account passwords are stored using one-way hashing algorithms. 489bd staff cannot view your password. If you forget your password, a reset process is required — your existing password cannot be retrieved.
• Fraud Monitoring: 489bd operates continuous automated monitoring for unusual account activity, including login anomalies, unusual transaction patterns, and device fingerprint inconsistencies. Suspicious activity triggers internal review processes.
• Third-Party Security Audits: 489bd works with its technology partners — including game studios and payment processors — to ensure that security standards are maintained across all points in the data processing chain.

Your Role in Security

While 489bd takes all reasonable steps to protect your data, the security of your account also depends on you. You are responsible for keeping your login credentials confidential, using a strong and unique password for your 489bd account, and notifying 489bd immediately at [email protected] if you suspect that your account has been accessed without your authorisation.

As a player whose personal data is processed by 489bd, you hold the following rights in relation to that data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and describe the right you wish to exercise.

Right of Access

You have the right to request a copy of the personal data that 489bd holds about you. We will provide this information in a structured, commonly used, machine-readable format within a reasonable timeframe. We may ask you to verify your identity before fulfilling an access request to ensure that data is not disclosed to an unauthorised person.

Right to Rectification

If any personal data that 489bd holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For most account details, you can update your information directly through your account settings. For changes to identity-verified data (such as your legal name or date of birth), you will need to provide supporting documentation.

Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you have withdrawn consent and there is no other lawful basis for continued processing. Note that this right is subject to our legal obligation to retain certain data for specified periods as described in Section 5 above. Erasure requests cannot override statutory data retention requirements.

Right to Restriction of Processing

In certain circumstances, you have the right to request that 489bd restricts the processing of your personal data — for example, while the accuracy of the data is being contested, or while an objection to processing is being assessed. During a restriction period, 489bd will store your data but will not actively process it for other purposes.

Right to Data Portability

Where data is processed on the basis of your consent or for the performance of a contract, and processing is carried out by automated means, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format. You may also request that this data be transmitted directly to another data controller where this is technically feasible.

Right to Object

You have the right to object to processing of your personal data where that processing is based on 489bd's legitimate interests. If you object, 489bd will cease the processing unless it can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.

Right to Withdraw Consent

Where processing is based on your consent (such as receiving promotional communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 489bd processes your personal data, please contact our support team using the details below. All privacy-related enquiries are handled by a dedicated team member.

Contact Details

Email: [email protected]
Subject Line: Privacy Enquiry / Data Rights Request
Availability: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

Updates to This Policy

489bd reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, changes to applicable law, or improvements to our platform. When we make material changes to this policy, we will notify registered players by email (to the address on file) and/or by displaying a prominent notice on the platform, before the changes take effect. The "Effective Date" at the top of this policy will always reflect the date of the most recent update.

Your continued use of the 489bd platform after any updated Privacy Policy has taken effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how 489bd protects your personal data.